Replaces: VIP Account ManagerComing soon
VIP Host
High-Value Player Care
“Every VIP gets a host. Even at 3am.”
Key Metrics
Every VIP
Coverage
Capped by you
Budget
24/7/365
Available
Capabilities
VIP identification and tiers
Personal offers within budget
Priority answers
Early churn alerts for top players
Hand-off to human hosts
VIP value reporting
How It Works
What it watches
It follows your high-value players closely: deposit rhythm, favourite games, recent wins and losses, and the moment their activity drops.
What it does
It sends personal offers inside your VIP budget, answers VIP questions first, and alerts your team when a top player looks at risk of leaving.
What you still decide
You set who counts as VIP, the offer budget, and which players always get a human. The agent does the rest.
See the VIP Host in action
Book a demo and watch how the VIP Host handles real scenarios in a live casino environment.