Replaces: KYC Review QueueComing soon
KYC & Onboarding
Verification & Sign-up Completion
“Fewer players stuck at verification. More first deposits.”
Key Metrics
Always moving
Queue
Per market
Rules
24/7/365
Available
Capabilities
Document and identity checks
Verification queue triage
Incomplete sign-up reminders
Per-market verification rules
Hand-off of edge cases to reviewers
Onboarding funnel reporting
How It Works
What it watches
It watches every new sign-up from registration to verified: documents uploaded, checks passed or failed, and players who went quiet before finishing.
What it does
Clear cases are passed, unclear ones go to a person with the reason attached, and incomplete sign-ups get a reminder that tells the player exactly what is missing.
What you still decide
You set the verification rules per market and who reviews edge cases. The agent handles the queue inside those rules.
See the KYC & Onboarding in action
Book a demo and watch how the KYC & Onboarding handles real scenarios in a live casino environment.