Replaces: Chargeback HandlerComing soon
Disputes & Chargebacks
Payment Disputes
“Win the disputes you should win.”
Key Metrics
Assembled for you
Evidence
Tracked
Deadlines
24/7/365
Available
Capabilities
Dispute and chargeback intake
Evidence pack assembly
Response drafting
Deadline tracking
Repeat offender flags
Dispute reporting
How It Works
What it watches
It picks up new disputes and chargebacks from your payment providers and pulls the player's history, KYC, and game records.
What it does
It builds the evidence pack, drafts the response, and tracks each case to the deadline. Repeat offenders are flagged to Risk Ops.
What you still decide
You approve what is sent and decide which cases to accept. The agent does the paperwork.
See the Disputes & Chargebacks in action
Book a demo and watch how the Disputes & Chargebacks handles real scenarios in a live casino environment.